Embassy Suites Las Vegas

We enjoyed the hot breakfast each morning. The staff was extremely friendly and helpful. Happy hour reception each evening was a plus! Loved the convenience of being able to take the shuttle to and from the strip.

Wish the shuttle picked up from the airport and ran at least until midnight. Wifi connection wasn't the best.

Free breakfast

The restroom in 1 floor need to fixed

Breakfast was awesome service was good

Location was not up to par for price jacuzzi was not kept clean

good breakfast not expensive close to hard rock hotel no noise or casino downstairs comfortable room

far from strip a bit outdated

Large suite, comfortable bed, excellent cooked breakfast, quiet location but still only 20 minutes walk from The Strip.

Live Swans on lagoon in the Reception area strange for UK visitors, but apparently not a problem for the Swans.

The atrium, the swans, the happy hour, comfortable beds, clean rooms

The wifi was terrible, it hardly worked at all in our room. We could get barely any TV channels. When we arrived the toilet seat lid was broken and just sitting unattached on the toilet seat. It was all chipped and had pieces broken off it, they assured me they'd replace the lid. No, they didn't they reattached the broken one! The food from the restaurant was awful, room service extremely expensive for a tiny meal, served in boxes! They staff were extremely unhelpful. They watched us struggled in with all our bags, didn't offer the luggage trolley, we had to ask for it. There appeared to be one luggage trolley for the whole hotel. The rooms were clean but the carpet in the hallway was never vacuumed, there was ground in cake or something on the carpet when we arrived and was still there 5 days later. We asked a reception member where the laundry was and he said, I believe it's on the second floor. I asked where on the second floor, he said, I don't know, you'll just have to go looking for it. That's terrible service!!! They staff had zero knowledge of tours, attractions etc. We ordered the airport shuttle at a certain time, we arrived in the designated spot 15 mins prior to the arranged time and the driver had already left for the airport. When I complained the older lady at reception was extremely rude to me. It's too far from the strip, it's not walking distance, so you're paying $20+ every time you get in a taxi. I won't stay there again

Close location to The Strip

The aiplaines noise

It was clean upon arrival, good size room for a group of people, and the front desk staff was friendly. They had a happy hour down stairs from 5:30-7:30 free drinks and app so that was awesome!

Didn't get a microwave or water bottles as expected which was a bummer. The maids came but didn't seem like they did much. They replaced the towels and emptied the trashcans but the beds weren't made and not much was cleaned up. It was our own mess so it wasn't too big of a deal but it did make me wonder how well they are cleaning the rooms.

Good breakfast! Clean and spacious room.

I reserved this hotel through Booked.net.The reserved price was 127 dollars.But I finally found it taked me 144 dollars.I connected the hotel and they comfirmed the mistake.24 days past.But I haven't received the change until now.

Room was very nice. Quiet. I thought embassy suites was suppose to be a really nice place to stay. the only nice thing I can say is the place was very quiet and the room was really nice.

Room took a long time to get in. Said sold out but sure didn't see many people. It was too bad that they couldn't accommodate our early arrival and we had to walk to casino across the street and stay there for about four hours. Thought luggage was being brought to room. Eventually called and was told no bell service. They should have called room to let us know. They did bring luggage to room to their credit. Restaurant had one server. Had to ask to finally get bill. No one was in restaurant but us. The woman cleaning the floor was also the waitress but had to ask to find out if restaurant open. Location off the strip which would be nice if within walking distance of nice restaurants.

Staff was great and the shuttle service was awesome! Breakfast and managers reception were awesome!

Nothing

Needs updating. Smelly room. Torn carpets. At 3am water started coming up through the bathroom sink with black crud and a bad smell. I'll sleep in my car next time.

Staff was nice. Easy location from the airport. TV was huge.

Really dated and in need of renovations. Too strong of an air freshener in the room and it still did not cover the aged smell. Breakfast was just ok and nothing special.

Breakfast and evening reception!